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G.R.I.P.E.
How to Turn Complainers Into Collaborators
In this engaging, inspiring, and humorous presentation, you’ll discover how to recognize the motivation behind complaints and, most importantly, how to redirect these negative complaints into positive collaboration.
Most people deal with dozens of complaints every single day leaving them feeling drained, burned out, and emotionally ragged.
The combined stress of all this complaining leads to diminished job performance, lower morale, and higher turnover costing organizations billions of dollars every single year.
It’s vital that team members learn to recognize the hidden emotional need behind complaints and deal with them rather than being side-tracked and dragged down by all the griping.
People complain for only one of 5 reasons, remembered by the acronym G.R.I.P.E.
Get attention
Remove responsibility
Inspire envy
Power
Excuse poor performance
Thousands of top companies, associations, schools, and other organizations have applied the principles taught in this presentation to improve moral, lower turnover, increase cooperation, and improve customer satisfaction.
More than just an engaging and inspiring speech, you’ll receive real-world tools, tips, and practical takeaways that will provide lasting positive change within your organization.
G.R.I.P.E.
How to Turn Complainers Into Collaborators
In this engaging, inspiring, and humorous presentation, you’ll discover how to recognize the motivation behind complaints and, most importantly, how to redirect these negative complaints into positive collaboration.
Most people deal with dozens of complaints every single day leaving them feeling drained, burned out, and emotionally ragged.
The combined stress of all this complaining leads to diminished job performance, lower morale, and higher turnover costing organizations billions of dollars every single year.
It’s vital that team members learn to recognize the hidden emotional need behind complaints and deal with them rather than being side-tracked and dragged down by all the griping.
People complain for only one of 5 reasons, remembered by the acronym G.R.I.P.E.
Get attention
Remove responsibility
Inspire envy
Power
Excuse poor performance
Thousands of top companies, associations, schools, and other organizations have applied the principles taught in this presentation to improve moral, lower turnover, increase cooperation, and improve customer satisfaction.
More than just an engaging and inspiring speech, you’ll receive real-world tools, tips, and practical takeaways that will provide lasting positive change within your organization.
Countries Where Will Has Spoken
"Oh my god. It was amazing! People loved it!"
Adam Japko
CEO, Esteem Media
"He absolutely wowed our crowd! So many great take aways, so many great lessons. I would hire him again in a second!"
Lynne LaFond DeLuca
Executive Director, Association of Club Catering Professionals
"I've already had people ask if they can hire him for their event. I highly suggest you do the same."
Tom Riley
President, Assured Partners
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