You learn a lot about customer service when you’re the world authority on complaining. I’ve studied customer service for years and what I’ve discovered can teach us a lot about human nature and even how to become a Super Hero! Here’s a true story about Amanda (her...
Check out these images and this inspiring video from Wauconda, Illinois where almost 10,000 people are taking on the Complaint Free challenge. Enjoy Today, Will
When I accepted my very own Complaint Free challenge, it took me more than half a year to go 21-days in a row without complaining. Check out this video of my daily stills. You’ll notice I missed taking photos on some days. ** Notice how many times I had to start over...
I’ve noticed that people who rarely travel get very upset when there are airline issues. If a flight is delayed or canceled, because these people fly so infrequently, they say things like “this ALWAYS happens!” And, “the airlines are...
People are always evolving. The question is — in what direction? Are we growing in ways that we want to grow and change? More importantly, is the way other people view us limiting our growth and evolution? Learn to see yourself as the self you wish to become....
